描述投诉退货流程的问题
描述投诉退货流程的问题
    英文回答：
    Complaint and Returns Process.
    Step 1: Contact Customer Service.
    Contact customer service via phone, email, or live chat.
    Provide the order number, product name, and reason for the complaint.
    Step 2: Return Authorization.
    Customer service will issue a return authorization number (RAN).
    The RAN number must be clearly marked on the return package.
    Step 3: Return Shipping.
    Pack the product in its original packaging, or in a similar sturdy box.
    Include all original accessories and documentation.
不退钱打什么电话投诉    Ship the product back to the designated return address using a traceable shipping method.
    Step 4: Refund or Replacement.
    Once the product is received and inspected, a refund or replacement will be processed.
    Refunds will be credited to the original payment method.
    Replacements will be shipped to the original shipping address.
    Step 5: Timeframes.
    Return requests must be made within the specified return period.
    Refunds or replacements will be processed within [number] business days of receiving the returned product.
    Eligibility for Returns.
    Products must be returned in new or like-new condition.
    Products must be in their original packaging.
    Products must have all original accessories and documentation.
    Returns are not accepted for custom-made or personalized products.
    Exclusions.
    Products purchased on sale or clearance.
    Products that have been damaged or modified by the customer.
    Products that have been used or installed.
    Additional Notes.
    Customers are responsible for return shipping costs.
    Customers may be charged a restocking fee for certain returns.

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