英语打电话
基本情况
中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点：
1. 打电话人接通电话后可说：Hello ！ 接着说：This is sb.speaking./ Could（May）I speak to sb.?/Is sb.in?接电话人可说：Hello！Good morning/afternoon/ evening.紧接着 将自己的电话号码或姓名告诉对方。如：（This is ） 3531968./This is Jim speaking. /This is …from …company.
2. 问对方是谁，May I have your name? / Who's that speaking（calling）?/ Is that sb. （speaking）？
3. who do you want to speak to/ Who are you calling, please ？你想要谁？（问打电话者要谁） 
接电话
若要离开去叫人，须跟对方说：Hold the line,please.I'll get him/her to phone.（别挂断，我就去他（她）听电话。 ）或Hold on for a moment.（请等一会儿。）反之， 若电话要的人在身边，代接电话的人可说：It's for you.或For you. （你的电话。）
4. 如果打电话要的人不在， 代接电话的人可说：Sorry,he/she isn't in.或I'm afraid he/she is out.（他／她不在。）如果问对方是否要留话，说：May I take a message for you? / Would you like to leave a message?
打电话者若要拜托接电话人转告要的人某事时， 可问：Could you take a message for me?/Please tell him （her）that（sth.）……./Tell him（her）I called./Will you please tell him （her）to call me back later?
5.若对方打错电话，接电话者可说：Sorry,you've dialed the wrong number. 打电话人发现拔错号码， 应说：Sorry,I've dialed the wrong number.
6.若电话的线路忙或有问题，可说：The line is busy. （占线。）The line is dead.（断线。）
特殊情景
情况 (一) 打电话的人的是你自己
对方：Is David there?  David 在吗?
你可以回答：Speaking.  我就是。
This is he. 我就是。 (注: 女的用 "This is she.")
You're speaking/talking to him. 你正在跟他说话。
(注: 女的用 "You're speaking/talking to her.")
This is David. 我就是 David。
That's me. 我就是。
情况 (二) 打电话的人要的人不在
对方：May I speak to Mr. Liu? 请问 Gates 先生在吗?
你可以回答： He's not here right now. 他现在不在这里。
He's out. 他出去了。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
1.  回答的表达方法：

1. It’s urgent. Could I have her mobile phone number? 我有急事，可不可以告诉我她的手机号码？

2. Could you tell me where I can reach her? 能不能告诉我在哪里可以到她？

3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以到他。
4. It’s nothing urgent. Thank you, good-bye. 没什么要紧事，谢谢您，再见。
5. I’ll call her again. 我会再打给她。
6. I’ll call back later. 我稍后会再打来。
7. Please ask Miss Chen to call me back. 请陈小给我回电话。
8. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛？
9. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。
10. Can I leave a message? 我可以留言吗？
11. Please have her return my call.请她回电话给我。
12. Could you ask him to call me back? 可以请他给我回电话吗？
13. Please tell her Carol called. 请告诉她卡洛她。
14. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。
15. Please tell him to phone 2233-4455. 请他给2233-4455回电话。

2. 留言    (1) 打电话的人要的人不在, 问对方是否要留言
对方：Can I talk to David? 我可以跟David讲话吗?
你可以回答：
He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?
He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?

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